Refund Policy
At Do My Finance Assignment, we work hard to give our customers the greatest support and guarantee that they are happy with the work we do. We are aware, nonetheless, that there may be instances in which a customer needs to cancel their order or is dissatisfied with our services. We provide the following refund policy in certain circumstances:
Cancellation of an order before assignment completion:
If a client cancels their order prior to our experts starting to work on the assignment, they are entitled to a full refund; if a client cancels their order after our experts have begun working on the assignment, they may be eligible for a partial refund, depending on the status of the assignment and the amount of work completed.
Refund for unsatisfactory work:
- If a customer is dissatisfied with the caliber of our work or thinks it falls short of the order's specifications, they may ask for a revision or a refund.
- To make sure the work fulfills the client's expectations, we provide free revisions. The client has the option to ask for a refund if the adjustments fall short of their expectations.
- Requests for refunds must be submitted within 14 days after the work's delivery.
Refund for a deadline missed:
The amount of the reimbursement will be dependent on the amount of the delay and the impact it has on the client's work and will be decided if we fail to deliver the work within the agreed-upon timeframe.
Refund requests can be made by contacting our support staff through email or live chat. Within 7 business days, we will assess the request and issue the refund.
Refund requests will be processed using the same payment method as the original order, but we have the right to deny them if we think they are unjustified.
Conditions Under Which You Are Not Eligible for a Refund
- When the client wants a refund for factors unrelated to the content of the work or missed deadlines after having previously received and accepted the work.
- If the client gave unclear or erroneous instructions or specifications, which might have had an impact on the work's quality.
- If the customer is tardy in getting in touch with our staff or ignores our requests for clarification or feedback.
- If the client disobeys our terms and conditions, for example by distributing or reselling the work we provided without our consent.
- If the customer has already gotten a refund for an identical project or work.